Collections matter - one call does what letters can't.
Automated payment reminders and collections follow-ups that recover revenue while keeping the account on solid ground. Callers who press 1 connect straight to your collection team. Messages land complete on voicemail - every word heard. Pay only for the minutes you use - no setup fees, no monthly fees, no contracts.
Questions about reminder calling? Talk to a real person: (800) 848-8621 x 360
16M+
Calls Per Day Capacity
2003
Established - Same Management Since
99%
Answering Machine Detection Accuracy
0.7¢
Per Minute - As Low As
Why Collections Teams Choose Us
Reminders that recover revenue without burning bridges
The difference between a reminder that gets paid and one that gets ignored is tone, delivery, and respect. Everything below is included with our service - no add-ons, no surprises.
A Direct Voice Gets Accounts Resolved
A human voice conveys urgency in a way a dunning letter never can. The calls that work best are clear, direct, and brief - the account, the balance, the path to resolution. That's what gets calls returned.
Press-1 to Your Collection Team
Callers who press 1 connect straight to your team - with no per-transfer fees. Their details are popped on-screen and e-mailed the instant they respond, and hang-ups trigger an automatic callback so no promise-to-pay slips away.
PerfectDelivery™ - Voicemail Done Right
A payment reminder belongs on voicemail, where it's discreet. Our answering-machine detection - tested at 99% accuracy - waits for the beep and delivers your complete message, every time. No cut-off reminders, no half-heard amounts.
Landline / Mobile List Separation
Free wireless and Do-Not-Call scrubbing is available on every campaign - run it whenever you wish. It's always your option, and it's always free.
Calling Windows You Control
Your campaign can be fully scheduled to go out only during the hours you select - protecting your reputation and your customer relationships without anyone babysitting the dialer.
Every Transfer, Recorded
Every transferred call is recorded for quality assurance and dispute protection. Recordings stay on the platform for 7 days - and when you need long-term storage, every recording is delivered offsite nightly via FTP. When a customer disputes the conversation, you have the conversation.
How Teams Use It
From friendly nudges to firm follow-ups
Past-Due Balance Reminders
The workhorse: a direct call about an overdue balance, with press-1 to your collection team for anyone ready to resolve it on the spot.
"Due Tomorrow" Reminder Calls
Prevent delinquency before it starts - a heads-up the day before a payment is due catches the forgetful, not just the late.
Rent & Dues Reminders
Property managers, HOAs, and membership organizations - regular monthly reminders that keep on-time payment the norm. (See our property page for the full toolkit.)
Payment Plan Check-Ins
Keep arranged plans on track with scheduled confirmation calls - customers who agreed to a plan appreciate the structure, and your recovery rate proves it.
Returned-Payment Notices
The fastest way to resolve a bounced check or failed ACH: a same-day call with press-1 to update payment details - before fees stack up on either side.
Pre-Escalation Outreach
A final call before an account escalates - recovered internally at pennies, it routinely saves the account relationship and the cost of third-party involvement.
The Collections-Desk Test
Can your current reminder method…
…do everything on this list? All of this - and much more - is included with our service. No add-ons. No surprises.
See the complete list in our Features section- Deliver the complete message to voicemail, every time - with 99% answering-machine detection accuracy?
- Let callers press 1 to reach your collection team - with no per-transfer fees?
- Pause dialing when your billing team is busy - and resume automatically as agents hang up?
- Record every transferred call - with offsite nightly FTP archival available when you need long-term storage for disputes?
- Scrub wireless and Do-Not-Call lists - free, on any campaign, whenever you wish?
- Run each campaign only during the hours you select - fully scheduled start and stop times?
- E-mail you each respondent's details instantly - so follow-up happens the same day?
- Show results by the second - who was reached, who pressed 1, and when?
- Display your verified business number with full STIR/SHAKEN attestation - so your reminder doesn't show "Spam Likely"?
- Charge only for the minutes you use - no setup fees, no monthly fees, no contracts?
Getting Started
Your first reminder campaign, in five steps
Most billing teams are live the same day. Your dedicated account manager walks you through every step - see Best Practices for the full methodology.
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1
Record a Clear, Direct Message
Record by phone or upload an MP3/WAV - and change it at any time. State who you are, the purpose of the call, and the callback number - clear, direct, and complete.
Insider tip
The most successful reminders are spoken in a conversational voice - not a professional "announcer's voice." A natural, direct read - who you are, the account, the callback number - consistently outperforms stern, formal scripts. Firm on the facts, direct in tone - that's what gets callbacks.
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2
Upload & Scrub Your Debtor List
Our system processes over 85 phone-number formats, de-duplicates automatically, and offers free wireless and Do-Not-Call scrubbing whenever you wish - so each number on your debtor list is dialed once.
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3
Set Your Calling Windows
Fully schedule your campaign to go out only during the hours you select - business-hours reminders get better responses anyway.
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4
Connect & Capture
Press-1 respondents transfer straight to your billing team with screen-pop details and instant e-mail capture. Dialing pauses automatically when all your lines are busy - nobody waits on hold, and no callback is lost.
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5
Review, Note & Follow Up
Who was reached live, who heard the full message on voicemail, who pressed 1, and how long each conversation lasted - download the complete record for your A/R notes, and review recorded calls to coach your team.
Included Tools & Support
The tools disciplined A/R programs run on.
Every tool below is part of the service at no additional cost - built to recover revenue while protecting the customer relationship.
Wireless & DNC Scrubbing
Free wireless and Do-Not-Call scrubbing is available on every campaign - run it whenever you wish. It's always your option, and it's always free.
Verified Caller-ID & STIR/SHAKEN
Every call carries full STIR/SHAKEN attestation and displays your verified business number - your reminder shows as you, not as "Spam Likely."
Scheduled Calling Windows
Your campaign can be fully scheduled to go out only during the hours you select.
Call Recording & Storage
Every transferred call is recorded for QA and dispute protection. Recordings stay on the platform for 7 days, with offsite nightly FTP delivery available when you need long-term storage.
The math your CFO will like.
A 45-second message to 100,000 phone numbers costs about $700 at our lowest rate of 7/10ths of a penny per minute - and you could place up to 125,000 calls for $875, depending on your message length and delivery options. Backed by our Low Cost Guarantee - recovering a single invoice usually pays for the entire campaign.
Related Solutions
Billing teams rarely stop at reminders
The same account, the same rates, and the same features serve the whole money side of your business - see everyone we serve.
Insurance & Financial Services
Agencies and advisors - appointment confirmations, renewal reminders, and open-enrollment alerts on the same platform.
Learn moreCustomer Reminders & Announcements
Appointment reminders and service notices that cut no-shows - before the balance ever becomes a reminder.
Learn moreBusinesses of Every Kind
Staff announcements, customer updates, and any message your whole list needs to hear - one account does it all.
Learn more"Your services were highly effective, professional and reliable. I have already recommended your company's services to other friends."
Jimmy Delshad - Beverly Hills Mayor
Business & financial clients on file: Capital Stack LLC · Ameriplan USA
Read more testimonialsCommon Questions
What billing teams ask us
Do automated payment reminders actually work?
They're among the most effective tools in accounts receivable - a phone call conveys seriousness that an e-mail doesn't, and press-1 routing captures payment intent the moment it's expressed. The keys are a clear, direct script, complete voicemail delivery, and same-day follow-up on every response - all built into the platform.
How do transfers work on a payment reminder call?
Callers who press 1 transfer straight to the destination you choose - your collection team's line or your free voicemail box - with no per-transfer fees, screen-pop details, and instant e-mail capture of every response. Hang-ups trigger automatic callbacks so no promise-to-pay slips away.
Can callers connect straight to our collection team?
Yes - press-1 transfers connect to your team with no per-transfer fees, screen-pop details appear in your browser, respondent information is e-mailed instantly, and dialing pauses automatically when all your lines are busy. Hang-ups trigger automatic callbacks so no promise-to-pay is lost.
How fast can we launch a reminder campaign?
Create an account, upload your list, record your message, and schedule your calling windows - most teams are live the same day. Once set up, a same-day reminder to your entire past-due list takes minutes.
What does it cost?
You pay only for the minutes you use. A 45-second message to 100,000 phone numbers costs about $700 at our lowest rate of 7/10ths of a penny per minute - and you could place up to 125,000 calls for $875, depending on your message length and delivery options. No setup fees, no monthly fees, no contracts, and our Low Cost Guarantee means no competitor beats our price for comparable service.
Start recovering revenue this week.
Create an account, upload your past-due list, and let a clear, direct voice do what letters couldn't.